As a complete Spa Consulting and Spa Management firm established in January 2002 specializing in the design, development, and operation of health resorts and spas, Spa Origins Co., Ltd. (formerly Horwath Spa Consulting Co., Ltd) provides the full spectrum of services for each phase of establishing and operating such properties. From the initial feasibility study, through planning and design of the facility, our expertise continues with the operational program implementation, and all the way through to on-going supervision or management.
Developers, architects, designers, or managers have the option to contract for the complete service or a particular phase, assuring them of success in the design and operation of their health resort or spa. Our wealth of specialist knowledge in spa design, marketing and business development and spa management provides hotels and resorts with turnkey solutions. We are committed to creating a unique, world-class spa environment delivering extraordinary sensory and service experiences for spa guests.
We understand guest satisfaction is of paramount importance, driving repeat business, referrals and profitability. Leading by example, we have built a reputation in every aspect of spa facility design, development and operations including staffing, marketing and management.
Fundamental to our approach is our belief that health is not simply the absence of illness. Rather, true health is what you experience when your life is in balance, when you feel comfortable in your body, have a measure of control over your fate, and experience life as inspiring, energizing, and whole.
More and more people are discovering the importance of this mind/body relationship in health. Our aim is to plan, in cooperation with clients, a unique and innovative spa experience that exceeds the expectations of the discerning spa user, with emphasis on quality service, guest retention and profitability.
Working in conjunction with the client's architect, interior designer and/or other specialist consultants employed by the client, our scope of services available includes;
A uniquely qualified team with a powerful combination of Western training and professionalism and extensive Asian experience.
Directors are based in the Asia Pacific region, allowing immediate response to client requests.
Sound industry knowledge and far-reaching contacts which produce considerable savings for clients in the development and executive phases.
Association and affiliation with international organizations bringing integrity to the market place and maintaining the Company's cosmopolitan outlook.
Understanding of local cultures, customs and practices from Asia, Europe, America and the Middle East, combined with a demonstrated enthusiasm to learn and adapt in a constantly evolving industry.
Proven track record of performance and delivery. Our management experience encompasses every spa category from destination and resort spas through to medical, day and cruise ship spas.
An established network of media and travel industry contacts to deliver focused marketing and promotional programs.
Spa Origins may be contracted for advice or assistance with any or all of the following spa or spa related services: